Job Description

We are seeking to hire anexperienced Salesforce Business Analyst to join our company! As a SalesforceBusiness Analyst, you would analyze business processes, gather requirements,design and configure Salesforce solutions, and manage projects.

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Responsibilities

• Coordinate with business stakeholders to identify businessrequirements and translate them into scalable Salesforce solutions.
• Create configurable solutions that comprise workflows,reports, custom objects, and validation rules.
• Manage various salesforce projects, including gatheringinformation, planning, and executing projects.
• Formulate and maintain salesforce solution documentation.(e.g., process flows, data models, and technical specifications)
• Works with the design team to ensure that the mostsignificant business operations are addressed.
• Educates and promotes CRM standard procedures to guaranteethat the solutions produced are highest in class for the business's overallstrategy and ethos.
• Create a requirements management strategy for the project,which describes; the process for elicitation, documentation standards, andformats.
• Familiarity with the backlog grooming process, attributes,review, and approval process.
• Plan and monitor scope by ensuring that needs are withinthe SOW's scope and communicating any variances for inclusion in the changecontrol process.
• Assist the product owner in defining value and priority andselecting scope for upcoming releases and sprints by facilitating thecontinuing backlog grooming process.
• Maintain a functional grasp of the business requirementsand project solutions.

Requirements

• Excellent knowledge of and shown proven expertise withSales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ.
• Knowledge of development tools and processes that will aidin formulating use cases and designing project requirements.
• Ability to apply critical thinking, analytical, andproblem-solving skills in a fast-paced atmosphere while managing variousrequests is needed.
• Collaborate with cross-functional teams to buildsustainable applications.
• An analytical problem solver who knows and employs alldeclarative automation and Salesforce ecosystem features.
• Excellent interpersonal and organizational abilities, aswell as the ability to communicate successfully with both technical andnon-technical customers.
• Bachelor's degree in business administration, computerscience, management information systems, or a closely related discipline isrequired.

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Benefits

• Career Development
• Competitive Salary
• Flexible Hours
• Health Insurance
• Performance based Rewards

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